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Dear Loyal Premier Guest and Travel Partner

In light of the national lockdown declared by President Ramaphosa, Premier Hotels & Resorts would like to keep all our partners and loyal guests informed regarding the next few weeks.

Below are measures we are putting in place as we navigate these uncertain times

Premier Hotels & Resorts temporary closures

By Thursday, 26 March 2020, Premier Hotels & Resorts properties will be temporarily closed to meet the lockdown requirements as laid down by the President:

We are planning to re-open on the 17th of April 2020, subject to Government regulations.

For your convenience the following emergency contact details apply:

Premier Central Reservations and Enquiries

Our Central Reservations Department will remain open during this lockdown period in order to service enquiries, future reservations or general information needed for any hotel or for Premier Management’s attention. Please note that you can use or 086 111 5555 to reach us. The Central Reservations operating hours during Lockdown will be 08h00 to 17h00 (closed on weekends and Public Holidays).


Premier Sales and Communications

During April 2020, with the Lockdown period and Public Holidays in place, and whilst Central Reservations Department is operational from 08h00 – 17h00 the following Premier Staff will also be available to address any queries, for your convenience:

  • Gauteng, Mpumalanga and Free State Premier properties:

Robyn – 072 633 7668 or

  • KwaZulu-Natal Premier properties:

Ruth –  083 384 2501 or

  • Eastern Cape Premier properties

Francois  – 083 415 5393 or Taryn – 076 485 1741

  • Western Cape Premier properties

Neilen – 082 587 0706 or or Ally – 0849622923/ 0736667160 (WhatsApp only)


The majority of our Sales Team will be working from home or on leave and you are welcome to contact them.  All emails will be monitored.

Should there be any urgent marketing or media queries during this period, please contact Mark on

082 527 7777 or who will address any matters.


Thank you for your continued support during 2020 and may your company and family remain safe, secure and in good health over this difficult period.

Kind regards

Premier Hotels & Resorts

Premier Hotels & Resorts Essential Services Accommodation, Covid-19 Operations Policy and Cancellation Policy [click here]