Dear Loyal Premier Guest and Travel Partner
In light of the national lockdown declared by President Ramaphosa, Premier Hotels & Resorts would like to keep all our partners and loyal guests informed regarding the next few weeks.
Below are measures we are putting in place as we navigate these uncertain times
Premier Hotels & Resorts temporary closures
By Thursday, 26 March 2020, Premier Hotels & Resorts properties will be temporarily closed to meet the lockdown requirements as laid down by the President:
We are planning to re-open on the 17th of April 2020, subject to Government regulations.
For your convenience the following emergency contact details apply:
Premier Central Reservations and Enquiries
Our Central Reservations Department will remain open during this lockdown period in order to service enquiries, future reservations or general information needed for any hotel or for Premier Management’s attention. Please note that you can use email@example.com or 086 111 5555 to reach us. The Central Reservations operating hours during Lockdown will be 08h00 to 17h00 (closed on weekends and Public Holidays).
Premier Sales and Communications
During April 2020, with the Lockdown period and Public Holidays in place, and whilst Central Reservations Department is operational from 08h00 – 17h00 the following Premier Staff will also be available to address any queries, for your convenience:
- Gauteng, Mpumalanga and Free State Premier properties:
Robyn – 072 633 7668 or firstname.lastname@example.org
- KwaZulu-Natal Premier properties:
Ruth – 083 384 2501 or email@example.com
- Eastern Cape Premier properties
Francois – 083 415 5393 or Taryn – 076 485 1741
- Western Cape Premier properties
Neilen – 082 587 0706 or firstname.lastname@example.org or Ally – 0849622923/ 0736667160 (WhatsApp only)
The majority of our Sales Team will be working from home or on leave and you are welcome to contact them. All emails will be monitored.
Should there be any urgent marketing or media queries during this period, please contact Mark on
082 527 7777 or email@example.com who will address any matters.
Thank you for your continued support during 2020 and may your company and family remain safe, secure and in good health over this difficult period.
Premier Hotels & Resorts