Dear Travel Partner,
Welcome to our ‘Travel Trade’ pages – we hope you find them useful and informative. We value you and the business you bring to Faircity Hotels Group and are constantly looking for new ways to make it easier for you to find, choose and book our hotels when looking for accommodation in the Gauteng Region.
Faircity Hotels prides itself on maintaining extremely high standards throughout our properties in our provision of comfortable, safe, friendly and efficient service and a product geared towards the modern-day business and leisure guests available at cost effective prices.
Not only are our properties located in key business destinations but most have state of the art meeting facilities and business centres as well as elegant restaurants perfect for relaxing or carrying on meetings into the evening. Our Johannesburg CBD Property, Faircity Mapungubwe and Faircity Grosvenor Gardens in Hatfield consist of self-catering accommodation- ideal for long stay guests looking for a home from home as well as an overnight guest on a business trip.
We have strived to include everything you might need to know about us in these pages, if there is something further you would like to see or if you have any comments about our hotels then we would love to hear from you.
Faircity Falstaff – http://www.falstaff.co.za/specials
Faircity Grosvenor Gardens – http://www.grosvenorgardens.co.za/specials
Faircity Mapungubwe – http://www.mapungubwehotel.co.za/specials
Faircity Quatermain – http://www.quatermain.co.za/specials
Faircity Roodevallei – http://www.roodevallei.co.za/specials
Faircity Junction – http://faircity.co.za/faircity-hotels/faircity-junction/
Would you like to discuss a special rate with us? If so, please do contact the person for the appropriate hotel below – in case you would like to secure a group rate across all our hotels then please contact Wayne Ward – firstname.lastname@example.org
|Grosvenor Gardens||Tazlynn Raynardemail@example.com|
|Junction||Yolandi Janse van Vuurenfirstname.lastname@example.org|
HOW TO BOOK VIA GDS
All Faircity hotels are bookable under the “YX” Chain code.
If you have any problems finding our properties under this code please refer to the Frequently Asked Questions guide on this site where we have tried to anticipate and resolve any issues that you might experience.
|Our property codes are under YX chain code and are as follows:|
|Faircity Grosvenor Gardens||PRYFAI||92030||055981||PRYFI|
For any other issues please contact Monique Cardona, Group Revenue Manager email@example.com
HOW TO BOOK WITH VOICE
|Melissa van Niekerkfirstname.lastname@example.org||+27 11 784 8580|
|Yolandi Jansen van Vuurenemail@example.com||+27 12 430 2032|
|Melissa van Niekerkfirstname.lastname@example.org||+27 11 290 0900|
|Maria Ngwevuemail@example.com||+27 11 429 2600|
|Werner van Deventerfirstname.lastname@example.org||+27 12 845 5000|
|Yolandi Jansen van Vuurenemail@example.com||+27 12 430 2032|
We offer travel agent commission of 10% on all our publicly available rates (i.e. excluding negotiated rates), minus tax to all IATA registered travel agents
How to claim commission?
For commissionable bookings please submit an invoice to the email addresses listed below depending on specified property with guest stay details including, your IATA number, dates of stay, reservation number, commissionable amount, and commission due following the guest’s departure.
PREPAYMENT – HOTEL DEPOSIT INFORMATION
We only accept vouchers from Travel Agents with pre-established accounts with Faircity. If you would like to pre-pay on behalf of your client please submit funds to the appropriate bank account details listed below using the first four letters of the guest surname and arrival date as a reference (e.g. Mr Williams arriving 17th June would be WILL1706)
Please email or fax a copy of the payment transfer to the email addresses below. Please use the same email addresses if you would like to receive a pro-forma invoice
|Falstafffirstname.lastname@example.org||+27 11 784 8580|
|Grosvenor Gardensemail@example.com||+27 86 600 4209|
|Mapungubwe||Griselda@faircity.co.za||+27 11 838 9125|
|Quatermainfirstname.lastname@example.org||+27 11 290 0901|
|Roodevalleiemail@example.com||+27 12 845 5050|
|Junctionfirstname.lastname@example.org||+27 12 430 2032|
To help us resolve your issues as quickly as possible please give us the following information:
- The name of the GDS that you use
- Your Agency IATA no. (for security)
- The PCC Code for rate access/viewership
- The Rate Schedule